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Professional Certificates
Organizational Behavior Professional Certificate
Gain insights into workplace dynamics by understanding the principles of organizational psychology and behavior to improve productivity, morale, and teamwork.
4.5 (59 Rating)
Duration:
15h
Enrolled: 75
- Program Language: Arabic and English
- Study Method: Self-study with personalized follow-up sessions from our experts
- Access Duration: 3 Months
- Level: Mid to Senior-Level Professionals
- Certification: CMI Certificate
Why Earn a CMI-Accredited Organizational Behavior Professional Certificate?
- Globally Recognized Certification: Attain international accreditation from CMI, establishing your expertise in organizational psychology and human behavior in the workplace.
- Enhanced Workplace Effectiveness: Gain critical insights to improve employee motivation, team collaboration, and organizational culture, directly boosting performance.
- MBA Integration Advantage: Complete 10% of an accredited MBA program, creating a solid foundation for future academic and career advancement.
- Comprehensive Behavioral Resources: Receive one-year complimentary access to ManagementDirect’s exclusive content on training and development, behavior change, and Organizational Behavior Management.
- Flexible and Personalized Learning: Enjoy expert-guided online sessions tailored to your schedule and career path in human resources and leadership.
Learning Outcomes
Leadership skills
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Motivation techniques
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Effective communication
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Group dynamics understanding
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Decision-making processes
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Organizational culture improvement
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Conflict resolution
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Employee well-being enhancement
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Change management
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Team building strategies
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Program Curriculum
Unit 1: Fundamentals of Leadership and Behavior Theory
Discover what differentiates effective leaders from managers, examine personal leadership qualities, and learn how to foster inclusive team decision-making. This module provides insights into leadership interactions and how perceptions shape leader effectiveness.
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Unit Intro
00:00 -
Unit Objectives
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Lesson 1: Leadership Vs. Management – Index
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Lesson 1: Leadership and management
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Lesson 1: Leadership vs. Management: What’s the Difference?
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Lesson 1: Characteristics of leaders Vs. Managers
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Lesson 1: The importance of Leaders and Managers in Organisational success
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Lesson 1: Example of the difference between leadership and management
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Lesson 1: Case Study
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Lesson 1: Leadership Trait Theory – Video
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Lesson 1: Manager vs. Leader – Further readings
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Lesson 1: Quiz
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Lesson 2: Personal Leadership traits, trait theories – Index
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Lesson 2: Leadership behavior theory
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Lesson 2: the Great Man theory
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Lesson 2: The Trait theory
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Lesson 2: Example of the Trait theory
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Lesson 2: The difference between The great man Theory and the Trait theory
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Lesson 2: Gordon Allport Theory
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Lesson 2: Gordon Allport Theory Traits
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Lesson 2: Uses of Gordon Allport’s Theory in Real life
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Lesson 2: Ralph Stogdill (1904-1971)
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Lesson 2: Application of Stogdill Leadership theory
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Lesson 2: The 16 Personality Factors
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Lesson 2: Hans Eysenck
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Lesson 2: Five-Factor Model of Personality
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Lesson 2: The Advantages and Disadvantages of the Trait Theory of Leadership
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Lesson 2: Conclusion
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Lesson 2: Behavior leadership theories – Video
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Lesson 2: Quiz
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Lesson 3: Contingency / Situational theory of Leadership – Index
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Lesson 3: Contingency theory
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Lesson 3: Situational Leadership Theory
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Lesson 3: The relationship between leadership style and situational variables
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Lesson 3: Four leadership styles
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Lesson 3: Difference between the contingency and situational leadership
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Lesson 3: The Vroom-Yetton Decision-making Model
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Lesson 3: The Advantages and Disadvantages of the Vroom-Yetton model
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Lesson 3: Fiedler’s Contingency Model
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Lesson 3: Follower Contingency Theories
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Lesson 3: Path-Goal Theory
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Lesson 3: Contingency resource theory
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Lesson 3: Leading in a time of crisis
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Lesson 3: Conclusion
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Lesson 3: Quiz
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Lesson 4: Behavioral theories of Leadership – Index
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Lesson 4: Behavioral theory
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Lesson 4: Social Learning Theory
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Lesson 4: Incorporating social learning theory
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Lesson 4: The Role of Social Learning Theory in Toxic Workplace Cultures.
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Lesson 4: Steps to conquer toxic workplace culture
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Lesson 4: SOCIAL LEARNING THEORY: WHAT IS IT? – Further readings
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Lesson 4: Role Theory of Leadership
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Lesson 4: Different approaches to role theory
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Lesson 4: Role ambiguity and role conflict
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Lesson 4: Role Theory of Leadership – Further readings
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Lesson 4: The Managerial Grid Leadership Mode
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Lesson 4: The five leadership styles
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Lesson 4: The limitations and criticisms of the managerial grid/leadership grid
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Lesson 4: Practical applications of behavioral theories in leadership development and training
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Lesson 4: Conclusion
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Lesson 4: Quiz
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Lesson 5: Participative Theories – Index
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Lesson 5: Participative Theories
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Lesson 5: Kurt Lewin Leadership Styles
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Lesson 5: The Advantages and Disadvantages of Lewin Leadership Styles
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Lesson 5: What is the Democratic Leadership Style?
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Lesson 5: The Advantages and Disadvantages of Democratic Leadership
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Lesson 5: What is the Autocratic Leadership Style?
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Lesson 5: The Advantages and Disadvantages of Autocratic Leadership Style
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Lesson 5: What is the Laissez-Faire Leadership Style?
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Lesson 5: The Advantages and Disadvantages of Laissez-Faire Leadership Style
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Lesson 5: Example on Lewin leadership style
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Lesson 5: Lewin’s Leadership Theory Explained – Further readings
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Lesson 5: Likert’s Management Systems
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Lesson 5: Characteristics of the Four Systems Developed by Rensis Likert
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Lesson 5: Likert’s Management System – Further readings
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Lesson 5: Transactional and Transformational Leadership
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Lesson 5: The Advantages and Disadvantages of Transactional leadership
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Lesson 5: Transformational leadership
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Lesson 5: Emotional Intelligence
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Lesson 5: The Power of Emotional Triggers
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Lesson 5: The Emotional Wheel
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Lesson 5: Emotional Regulation
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Lesson 5: What is emotion regulation and how do we do it? – Further Readings
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Lesson 5: Emotional Competence
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Lesson 5: Quiz
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Lesson 6: Power and Working Relationships – Index
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Lesson 6: Working Relationships and Interaction
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Lesson 6: Workplace Relationships
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Lesson 6: Building Good Work Relationships – Further readings
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Lesson 6: Workplace Interactions
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Lesson 6: Theoretical Perspectives on Workplace Relationships
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Lesson 6: Power in Interpersonal Relations
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Lesson 6: The difference between Power, Authority, and Leadership
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Lesson 6: Types of Power
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Lesson 6: Legitimate power
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Lesson 6: Reward power
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Lesson 6: Coercive power
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Lesson 6: Expert power
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Lesson 6: Referent power
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Lesson 6: Information power
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Lesson 6: Connection Power
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Lesson 6: Behavioral Consequences of Power
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Lesson 6: Power Dependencies
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Lesson 6: Counterpower
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Lesson 6: Political Behavior
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Lesson 6: Conclusion
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Lesson 6: Quiz
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Lesson 7: Behavoiral Theories and Working Relationship – Index
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Lesson 7: Behavioral Theories
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Lesson 7: Theory of Reasoned Action
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Lesson 7: The advantages and disadvantage of the theory of reasoned action
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Lesson 7: Theory of Planned Behavior
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Lesson 7: Self-efficacy theory
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Lesson 7: Behavioral Styles in the Workplace
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Lesson 7: The DiSC Model
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Lesson 7: The DiSC Model- Dominance
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Lesson 7: The DiSC Model- Influence
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Lesson 7: The DiSC Model- Steadiness
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Lesson 7: The DiSC Model- Conscientiousness
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Lesson 7: Assessing Your Own Behavioral Style
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Lesson 7: Quiz
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Lesson 8: Social Constructionism – Index
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Lesson 8: Social constructionism – Overview
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Lesson 8: Importance of social constructivism
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Lesson 8: Case Study – Social Constructivism in a Tech Startup
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Lesson 8: The Social Construction of Organisations – Further readings
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Lesson 8: Vygotsky’s theory of social development
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Lesson 8: Zone of Proximal Development (ZPD) – Video
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Lesson 8: Criticisms of Social Constructivism
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Lesson 8: Dialogue
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Lesson 8: Imagination
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Lesson 8: Co-creation
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Lesson 8: Stimulate co-creation in practice
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Lesson 8: Case study – Microsoft
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Lesson 8 : Quiz
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Final Exam
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Unit outro
Unit 2: Organizational Structures and Culture
Understand the core types of organizational structures, including modular and matrix models, and how they impact decision-making. This module covers decentralization, the impact of organizational culture on employee actions, and the importance of continuous learning within an organization.
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Unit Intro.
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Unit Objectives
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Lesson 1: Organisational Structure: From Bureaucracies to Matrix – Index
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Lesson 1: Organisational structure
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Lesson 1: Characteristics of Bureaucratic Structure
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Lesson 1: Characteristics and principles of bureaucratic structure
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Lesson 1: The Advantages and Disadvantages of bureaucratic structure
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Lesson 1: How to implement a bureaucratic structure in your organisation?
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Lesson 1: Case study on bureaucratic structure – Ford Motors Company
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Lesson 1: Stakeholder-Oriented Structure and it’s purpose.
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Lesson 1: Purpose of Stakeholder-Oriented Structure
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Lesson 1: Key stakeholders and Their influence on the organisation
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Lesson 1: Strategies for Effective Stakeholder engagement and Management
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Lesson 1: Re-engineered Corporation
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Lesson 1: Re-engineered Corporation four key words.
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Lesson 1: Case Studies
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Lesson 1: Best practices for implementing re-engineered structures
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Lesson 1: Modular structure
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Lesson 1: Case Studies
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Lesson 1:Hierarchical structure
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Lesson 1:The Advantages and Disadvantages of Hierarchical structure
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Lesson 1:Strategies for optimising hierarchical structure
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Lesson 1:Matrix Organisational Model
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Lesson 1:key purposes of implementing a matrix organisational structure
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Lesson 1:The Advantages and Disadvantages of Matrix Structure
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Lesson 1:Case Studies
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Lesson 1:Conclusion
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Lesson 1: Quiz
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Lesson 2: Centralization and Decentralization: Exploring Organisational Power Structures – Index
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Lesson 2: Introduction to Centralization and Decentralization
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Lesson 2: Centralization
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Lesson 2: The Advantages and Disadvantages of centralization
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Lesson 2: Case Studies – Centralized Organisation – Walmart
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Lesson 2: Decentralization
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Lesson 2: The Advantages and Disadvantages of Decentralization
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Lesson 2: Case Study: Decentralized Organisation – Valve Corporation
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Lesson 2: Change Management and Centralization/Decentralization
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Lesson 2: Implications of technological advancements on centralization and decentralization.
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Lesson 2: Sourcing Function – Video
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Lesson 2: Centralization vs Decentralization – Video
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Lesson 2: Networked and Atomized organisations
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Lesson 2: Case Study: Uber – A Networked Organisation Revolutionizing Transportation
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Lesson 2: Atomized Organisations
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Lesson 2: The Advantages and Disadvantages of Atomized Organisations
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Lesson 2: Case Study: Airbnb – An Atomized Organisation
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Lesson 2: The Virtual Structure
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Lesson 2: Case Study: Upwork – A Virtual Structure Empowering
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Lesson 2: The Circular Structure
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Lesson 2: Why Do Organisational Structures Differ?
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Lesson 2: Guiding Managers in Organisational Structure Design
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Lesson 2: Quiz
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Lesson 3: Line, Staff & Functional structures – Index
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Lesson 3: Line, Staff & Functional structures
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Lesson 3: The Advantages and Disadvantages of Line Structure
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Lesson 3: Case Study: Simple Structure
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Lesson 3: Staff structure
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Lesson 3: The Advantages and Disadvantages of Staff Structure
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Lesson 3: LINE-AND-STAFF AUTHORITY
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Lesson 3: LINE-AND-STAFF CONFLICT
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Lesson 3: Functional Structure
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Lesson 3: The Advantages and Disadvantages of Functional Structures
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Lesson 3: Case Study: Starbucks’ Functional Structure
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Lesson 3: Evaluating the suitability of structures
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Lesson 3: Formal organisation
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Lesson 3: The Advantages and Disadvantages of Formal Organisations:
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Lesson 3: Case Study: J.P. Morgan Chase’s Formal Organisation
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Lesson 3: Informal Organisations
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Lesson 3: The Advantages and Disadvantages of Informal Organisations
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Lesson 3: Difference Between Formal and Informal Organisation
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Lesson 3: Quiz
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Lesson 4: Orgnisational Culture – Index
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Lesson 4:Definition of organisational culture
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Lesson 4:Harrison’s Cultural Typology
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Lesson 4:Handy Model of Organisational Culture
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Lesson 4:Role culture
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Lesson 4:The Advantages and Disadvantages of Role Culture
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Lesson 4:Example of Role Culture
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Lesson 4:Power culture
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Lesson 4:The Advantages and Disadvantages of Power culture
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Lesson 4:Example of Power culture
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Lesson 4:Person culture
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Lesson 4:The Advantages and Disadvantages of Person culture
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Lesson 4:Example of Person culture
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Lesson 4:Task culture
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Lesson 4:The Advantages and Disadvantages of Task culture
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Lesson 4:Example of Task culture
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Lesson 4:Likert –4 Management Leadership Styles
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Lesson 4:Adhocracy culture
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Lesson 4:Case Study on Adhocracy Model – Buurtzorg
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Lesson 4:How Buurtzorg Works – Video Animation – Video
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Lesson 4:How do Employees learn Culture?
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Lesson 4:Building a Strong Organisational Culture
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Lesson 4:How does culture impact orgnisational effectiveness?
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Lesson 4:Conclusion
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Lesson 4: Quiz
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Lesson 5: The Learning organisation – Index
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Lesson 5: Learning organisation
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Lesson 5: Importance of learning organisation
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Lesson 5: Peter Senge’s Five Disciplines
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Lesson 5: Creating a Learning Culture
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Lesson 5: Promote psychological safety at work
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Lesson 5: Building Learning Systems and Processes.
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Lesson 5: Overcoming Barriers to Learning.
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Lesson 5: Case Studies and Examples of Successful Learning Organisations
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Lesson 5: Change Agent
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Lesson 5: Internal vs. External Change Agents
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Lesson 5: Types of Change Agents
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Lesson 5: Roles of Change Agents in an Organization
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Lesson 5: Agents of Change Examples
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Lesson 5: Characteristics of Successful Change Agents
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Lesson 5: Techniques Used By Change Agents
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Lesson 5: MoSCoW Technique
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Lesson 5: Conclusion
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Lesson 5: Quiz
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Final Exam
Unit 3:Business Internal Opportunities
Identify internal opportunities for growth and learn how creativity and collaboration drive organizational success. This module emphasizes the use of performance metrics, the importance of team collaboration, and effective change management.
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Unit Intro.
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Unit Objectives
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Lesson 1: Innovation and creativity – Index
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Lesson 1: Definition of Innovation
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Lesson 1: Definition of Creativity
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Lesson 1: Importance of innovation and creativity in various aspects of life
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Lesson 1: Characteristics of innovation
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Lesson 1: There are three broad forms of creativity
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Lesson 1: Factors that Influence creativity
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Lesson 1: Techniques to stimulate creativity
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Lesson 1: Role of creativity in innovation
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Lesson 1: Problem solving
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Lesson 1: problem-solving ways
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Lesson 1: Creative ideas
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Lesson 1: Strategies for fostering innovation and creativity
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Lesson 1: Innovation V.S Creativity – Video
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Lesson 1: Peloton
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Lesson 1: Beyond Meat
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Lesson 1: Case study – Airbnb’s COVID-19 Adaptation
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Lesson 1: Quiz
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Lesson 2: Organization Culture – Index
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Lesson 2: Define Orgnisational culture
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Lesson 2: Employee Engagement and Satisfaction
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Lesson 2: Overview of the elements of organisational culture
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Lesson 2: Exploring interdisciplinary collaboration within organisation
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Lesson 2: Benefits of integrating different disciplines
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Lesson 2: Case study
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Lesson 2: Attitude Towards Risk
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Lesson 2: Transformational power
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Lesson 2: Differentiating between risk-taking and recklessness.
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Lesson 2: Recognising the benefits and drawbacks of risk.
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Lesson 2: Drawbacks of Risk
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Lesson 2: Exploring the link between rewards and organisational culture
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Lesson 2: Different Types of rewards systems
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Lesson 2: Designing reward systems
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Lesson 2: Case studies and examples
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Lesson 2: Quiz
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Lesson 3: Organizational learning – Index
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Lesson 3: Definition of orgnisational learning
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Lesson 3: The importance of organisational learning
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Lesson 3: The role of learning in achieving organisational goals
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Lesson 3: Characteristics of a learning culture
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Lesson 3: The process of organisational learning
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Lesson 3: Importance of knowledge capture and documentation
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Lesson 3: Techniques for capturing explicit knowledge
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Lesson 3: Tools and methods for documenting knowledge
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Lesson 3: Creating knowledge repositories and databases
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Lesson 3: Technical Knowledge versus Experiential Knowledge
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Lesson 3: Technical Knowledge
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Lesson 3: Experiential Knowledge
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Lesson 3: Case studies
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Lesson 3: Quiz
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Lesson 4: Measuring Performance: Metrics, KPI, business scorecard
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Lesson 4: KPI – Video
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Lesson 4: What is KPI
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Lesson 4: What’s the Difference: KPI vs Metrics
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Lesson 4: Define Your Target
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Lesson 4: Outline the Data Source
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Lesson 4: Define an Owner and Tracking Frequency
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Lesson 4: A Checklist to Know You Got Your KPIs Right
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Lesson 4: What Is a Balanced Scorecard?
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Lesson 4: Performance evaluation process four legs
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Lesson 4: Who uses a balanced scorecard?
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Lesson 4: Advantages of balanced scorecard measures
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Lesson 4: Some questions about BSC
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Lesson 4: Case studies
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Lesson 4: Balance Score – Video
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Lesson 4: Quiz
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Lesson 5: Working in teams – Index
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Lesson 5: Team Work – Video
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Lesson 5: What is a team?
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Lesson 5: Work group
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Lesson 5: How do teams develop?
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Lesson 5: How to build team culture
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Lesson 5: Effective Team Decision-Making Process
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Lesson 5: Team decision making/problem solving model
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Lesson 5: Human Elements
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Lesson 5: Teams for motivation
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Lesson 5: Case study-SpaceX
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Lesson 5: Case study-Pixar’s
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Lesson 5: Quiz
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Lesson 6: Change Management – Index
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Lesson 6: Change Management
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Lesson 6: HR involved in major organisational changes
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Lesson 6: The Roles of Management and HR
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Lesson 6: Questions managers address with employees
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Lesson 6: HR’S ROLE
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Lesson 6: Change Management Process – Video
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Lesson 6: The HR department functions
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Lesson 6: HR playes a strategic role in change management
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Lesson 6: Overcoming Obstacles in Implementing Change-EMPLOYEE RESISTANCE
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Lesson 6: Overcoming Obstacles in Implementing Change-COMMUNICATION BREAKDOWN
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Lesson 6: four change communication methodologies
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Lesson 6: OTHER OBSTACLES
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Lesson 6: Unsuccessful change initiatives
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Lesson 6: Successful change management
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Lesson 6: Managing Varied Types of Major Organizational Change
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Lesson 6: MERGERS AND ACQUISITIONS
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Lesson 6: HR professionals challenges
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Lesson 6: Tasks HR professionals will need
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Lesson 6: CLOSING A BUSINESS OPERATION
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Lesson 6: OUTSOURCING
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Final Exam
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Unit outro.
Unit 4: Motivational Theories and Employee Engagement
Explore classic and contemporary theories that reveal what drives human behavior in the workplace. You will study early efficiency theories, motivation frameworks, and cognitive approaches to enhancing employee satisfaction and productivity.
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Unit Intro
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Unit Objectives
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Lesson 1: What is a vision, Mission, Values & Goals? – Index
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Lesson 1: What is a vision, mission, values & goals?
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Lesson 1: A brief overview of Frederick Taylor and Elton Mayo
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Lesson 1: Principles and Concepts of Taylorism
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Lesson 1: Critiques and Limitations
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Lesson 1: Real-world examples and applications
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Lesson 1: Mayo’s principles and concepts
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Lesson 1: Critiques and limitations
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Lesson 1: Real-world examples and applications
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Lesson 1: Similarities between Taylorism and Mayo’s theories
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Lesson 1: Quiz
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Lesson 2: Maslow, Herzberg theory of motivation – Index
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Lesson 2: Motivation Theories
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Lesson 2: Types of Motivation
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Lesson 2: The Importance of Motivation in Organisational Settings
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Lesson 2: Why do you need to understand motivation?
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Lesson 2: The Hierarchy of Needs Theory
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Lesson 2: Motivation – Video
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Lesson 2: Need theory and the workplace
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Lesson 2: Case Study: Applying Maslow’s Hierarchy of Needs
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Lesson 2: Two-Factor Theory
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Lesson 2: Using Herzberg’s methodology
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Lesson 2: Case Study: Applying Two Factor Theory
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Lesson 2: Quiz
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Lesson 3: McGregor’s Theory of Motivation – Index
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Lesson 3: McGregor’s Theory of Motivation
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Lesson 3: Case Study: Google
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Lesson 3: Case Study: Walmart
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Lesson 3: Theory Y in McGregor’s Theory of Motivation
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Lesson 3: Expectancy Theory
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Lesson 3: Case Study: Google
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Lesson 3: Case Study: Netflix
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Lesson 3: Equity Theory
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Lesson 3: Three types of situations in equity theory
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Lesson 3: Case Study: Costco
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Lesson 3: Quiz
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Lesson 4: Cognitive theory – Index
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Lesson 4: Cogntitve theory
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Lesson 4: Cognitive processes in perception
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Lesson 4: Influence on interpretation of organisational events and behaviours
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Lesson 4: Selective Attention
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Lesson 4: Schema Activation
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Lesson 4: Confirmation Bias
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Lesson 4: Attribution Theory in Organisational Behaviour
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Lesson 4: Internal and External Attributions
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Lesson 4: Fundamental Attribution Error
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Lesson 4: Self-Serving Bias
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Lesson 4: Decision-Making Processes in Organisations
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Lesson 4: Organisational Learning and Knowledge Management
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Lesson 4: Cognitive Appraisals and Emotional Responses
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Final Exam
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Unit Outro
Frequently Asked Questions.
The Organizational Behavior Certificate is a professional qualification that explores the psychological and behavioral patterns that shape how organizations function. You’ll learn to apply organizational psychology and behavior science to real-world workplace challenges.
This certificate is ideal for HR professionals, team leaders, business managers, and anyone in human resource management or leadership seeking to improve team performance and employee engagement.
Through modules on behavior analysis, motivation theory, and workplace structures, you’ll learn how to identify what drives people and implement strategies for improving employee morale, collaboration, and results.
Yes, this program covers foundational content found in a graduate certificate in organizational behavior or industrial-organizational psychology and contributes toward further study in a master’s degree program.
Testmonials
"This course made workplace dynamics and individual motivations so clear. It’s an essential program for anyone in management."
Farida Al-Khalid
"The organizational insights I gained have transformed my approach to leadership. The content depth was phenomenal!"
Ibrahim Al-Mansoori
“From conflict resolution to employee motivation, this course covers it all. My team-building skills are stronger than ever."
Kareem Al-Sabah
“The course provided me with strategies to foster a positive organizational culture. It’s been invaluable to my professional growth."
Lina Al-Harbi
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