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What Will You Learn?
- Globally Recognized Certification: Attain international accreditation from CMI, establishing your expertise in organizational psychology and human behavior in the workplace.
- Enhanced Workplace Effectiveness: Gain critical insights to improve employee motivation, team collaboration, and organizational culture, directly boosting performance.
- MBA Integration Advantage: Complete 10% of an accredited MBA program, creating a solid foundation for future academic and career advancement.
- Comprehensive Behavioral Resources: Receive one-year complimentary access to ManagementDirect’s exclusive content on training and development, behavior change, and Organizational Behavior Management.
- Flexible and Personalized Learning: Enjoy expert-guided online sessions tailored to your schedule and career path in human resources and leadership.
Course Content
Interactive lectures
Session 1
00:00
Unit 1: Fundamentals of Leadership and Behavior Theory
Discover what differentiates effective leaders from managers, examine personal leadership qualities, and learn how to foster inclusive team decision-making. This module provides insights into leadership interactions and how perceptions shape leader effectiveness.
Unit Intro
00:45Unit Objectives
Lesson 1: Leadership Vs. Management – Index
Lesson 1: Leadership and management
Lesson 1: Leadership vs. Management: What’s the Difference?
Lesson 1: Characteristics of leaders Vs. Managers
Lesson 1: The importance of Leaders and Managers in Organisational success
Lesson 1: Example of the difference between leadership and management
Lesson 1: Case Study
Lesson 1: Leadership Trait Theory – Video
Lesson 1: Manager vs. Leader – Further readings
Lesson 1: Quiz
Lesson 2: Personal Leadership traits, trait theories – Index
Lesson 2: Leadership behavior theory
Lesson 2: the Great Man theory
Lesson 2: The Trait theory
Lesson 2: Example of the Trait theory
Lesson 2: The difference between The great man Theory and the Trait theory
Lesson 2: Gordon Allport Theory
Lesson 2: Gordon Allport Theory Traits
Lesson 2: Uses of Gordon Allport’s Theory in Real life
Lesson 2: Ralph Stogdill (1904-1971)
Lesson 2: Application of Stogdill Leadership theory
Lesson 2: The 16 Personality Factors
Lesson 2: Hans Eysenck
Lesson 2: Five-Factor Model of Personality
Lesson 2: The Advantages and Disadvantages of the Trait Theory of Leadership
Lesson 2: Conclusion
Lesson 2: Behavior leadership theories – Video
Lesson 2: Quiz
Lesson 3: Contingency / Situational theory of Leadership – Index
Lesson 3: Contingency theory
Lesson 3: Situational Leadership Theory
Lesson 3: The relationship between leadership style and situational variables
Lesson 3: Four leadership styles
Lesson 3: Difference between the contingency and situational leadership
Lesson 3: The Vroom-Yetton Decision-making Model
Lesson 3: The Advantages and Disadvantages of the Vroom-Yetton model
Lesson 3: Fiedler’s Contingency Model
Lesson 3: Follower Contingency Theories
Lesson 3: Path-Goal Theory
Lesson 3: Contingency resource theory
Lesson 3: Leading in a time of crisis
Lesson 3: Conclusion
Lesson 3: Quiz
Lesson 4: Behavioral theories of Leadership – Index
Lesson 4: Behavioral theory
Lesson 4: Social Learning Theory
Lesson 4: Incorporating social learning theory
Lesson 4: The Role of Social Learning Theory in Toxic Workplace Cultures.
Lesson 4: Steps to conquer toxic workplace culture
Lesson 4: SOCIAL LEARNING THEORY: WHAT IS IT? – Further readings
Lesson 4: Role Theory of Leadership
Lesson 4: Different approaches to role theory
Lesson 4: Role ambiguity and role conflict
Lesson 4: Role Theory of Leadership – Further readings
Lesson 4: The Managerial Grid Leadership Mode
Lesson 4: The five leadership styles
Lesson 4: The limitations and criticisms of the managerial grid/leadership grid
Lesson 4: Practical applications of behavioral theories in leadership development and training
Lesson 4: Conclusion
Lesson 4: Quiz
Lesson 5: Participative Theories – Index
Lesson 5: Participative Theories
Lesson 5: Kurt Lewin Leadership Styles
Lesson 5: The Advantages and Disadvantages of Lewin Leadership Styles
Lesson 5: What is the Democratic Leadership Style?
Lesson 5: The Advantages and Disadvantages of Democratic Leadership
Lesson 5: What is the Autocratic Leadership Style?
Lesson 5: The Advantages and Disadvantages of Autocratic Leadership Style
Lesson 5: What is the Laissez-Faire Leadership Style?
Lesson 5: The Advantages and Disadvantages of Laissez-Faire Leadership Style
Lesson 5: Example on Lewin leadership style
Lesson 5: Lewin’s Leadership Theory Explained – Further readings
Lesson 5: Likert’s Management Systems
Lesson 5: Characteristics of the Four Systems Developed by Rensis Likert
Lesson 5: Likert’s Management System – Further readings
Lesson 5: Transactional and Transformational Leadership
Lesson 5: The Advantages and Disadvantages of Transactional leadership
Lesson 5: Transformational leadership
Lesson 5: Emotional Intelligence
Lesson 5: The Power of Emotional Triggers
Lesson 5: The Emotional Wheel
Lesson 5: Emotional Regulation
Lesson 5: What is emotion regulation and how do we do it? – Further Readings
Lesson 5: Emotional Competence
Lesson 5: Quiz
Lesson 6: Power and Working Relationships – Index
Lesson 6: Working Relationships and Interaction
Lesson 6: Workplace Relationships
Lesson 6: Building Good Work Relationships – Further readings
Lesson 6: Workplace Interactions
Lesson 6: Theoretical Perspectives on Workplace Relationships
Lesson 6: Power in Interpersonal Relations
Lesson 6: The difference between Power, Authority, and Leadership
Lesson 6: Types of Power
Lesson 6: Legitimate power
Lesson 6: Reward power
Lesson 6: Coercive power
Lesson 6: Expert power
Lesson 6: Referent power
Lesson 6: Information power
Lesson 6: Connection Power
Lesson 6: Behavioral Consequences of Power
Lesson 6: Power Dependencies
Lesson 6: Counterpower
Lesson 6: Political Behavior
Lesson 6: Conclusion
Lesson 6: Quiz
Lesson 7: Behavoiral Theories and Working Relationship – Index
Lesson 7: Behavioral Theories
Lesson 7: Theory of Reasoned Action
Lesson 7: The advantages and disadvantage of the theory of reasoned action
Lesson 7: Theory of Planned Behavior
Lesson 7: Self-efficacy theory
Lesson 7: Behavioral Styles in the Workplace
Lesson 7: The DiSC Model
Lesson 7: The DiSC Model- Dominance
Lesson 7: The DiSC Model- Influence
Lesson 7: The DiSC Model- Steadiness
Lesson 7: The DiSC Model- Conscientiousness
Lesson 7: Assessing Your Own Behavioral Style
Lesson 7: Quiz
Lesson 8: Social Constructionism – Index
Lesson 8: Social constructionism – Overview
Lesson 8: Importance of social constructivism
Lesson 8: Case Study – Social Constructivism in a Tech Startup
Lesson 8: The Social Construction of Organisations – Further readings
Lesson 8: Vygotsky’s theory of social development
Lesson 8: Zone of Proximal Development (ZPD) – Video
Lesson 8: Criticisms of Social Constructivism
Lesson 8: Dialogue
Lesson 8: Imagination
Lesson 8: Co-creation
Lesson 8: Stimulate co-creation in practice
Lesson 8: Case study – Microsoft
Lesson 8 : Quiz
Final Exam
Unit outro
00:00
Unit 2: Organizational Structures and Culture
Understand the core types of organizational structures, including modular and matrix models, and how they impact decision-making. This module covers decentralization, the impact of organizational culture on employee actions, and the importance of continuous learning within an organization.
Unit Intro.
00:00Unit Objectives
Lesson 1: Organisational Structure: From Bureaucracies to Matrix – Index
Lesson 1: Organisational structure
Lesson 1: Characteristics of Bureaucratic Structure
Lesson 1: Characteristics and principles of bureaucratic structure
Lesson 1: The Advantages and Disadvantages of bureaucratic structure
Lesson 1: How to implement a bureaucratic structure in your organisation?
Lesson 1: Case study on bureaucratic structure – Ford Motors Company
Lesson 1: Stakeholder-Oriented Structure and it’s purpose.
Lesson 1: Purpose of Stakeholder-Oriented Structure
Lesson 1: Key stakeholders and Their influence on the organisation
Lesson 1: Strategies for Effective Stakeholder engagement and Management
Lesson 1: Re-engineered Corporation
Lesson 1: Re-engineered Corporation four key words.
Lesson 1: Case Studies
Lesson 1: Best practices for implementing re-engineered structures
Lesson 1: Modular structure
Lesson 1: Case Studies
Lesson 1:Hierarchical structure
Lesson 1:The Advantages and Disadvantages of Hierarchical structure
Lesson 1:Strategies for optimising hierarchical structure
Lesson 1:Matrix Organisational Model
Lesson 1:key purposes of implementing a matrix organisational structure
Lesson 1:The Advantages and Disadvantages of Matrix Structure
Lesson 1:Case Studies
Lesson 1:Conclusion
Lesson 1: Quiz
Lesson 2: Centralization and Decentralization: Exploring Organisational Power Structures – Index
Lesson 2: Introduction to Centralization and Decentralization
Lesson 2: Centralization
Lesson 2: The Advantages and Disadvantages of centralization
Lesson 2: Case Studies – Centralized Organisation – Walmart
Lesson 2: Decentralization
Lesson 2: The Advantages and Disadvantages of Decentralization
Lesson 2: Case Study: Decentralized Organisation – Valve Corporation
Lesson 2: Change Management and Centralization/Decentralization
Lesson 2: Implications of technological advancements on centralization and decentralization.
Lesson 2: Sourcing Function – Video
00:00Lesson 2: Centralization vs Decentralization – Video
00:00Lesson 2: Networked and Atomized organisations
Lesson 2: Case Study: Uber – A Networked Organisation Revolutionizing Transportation
Lesson 2: Atomized Organisations
Lesson 2: The Advantages and Disadvantages of Atomized Organisations
Lesson 2: Case Study: Airbnb – An Atomized Organisation
Lesson 2: The Virtual Structure
Lesson 2: Case Study: Upwork – A Virtual Structure Empowering
Lesson 2: The Circular Structure
Lesson 2: Why Do Organisational Structures Differ?
Lesson 2: Guiding Managers in Organisational Structure Design
Lesson 2: Quiz
Lesson 3: Line, Staff & Functional structures – Index
Lesson 3: Line, Staff & Functional structures
Lesson 3: The Advantages and Disadvantages of Line Structure
Lesson 3: Case Study: Simple Structure
Lesson 3: Staff structure
Lesson 3: The Advantages and Disadvantages of Staff Structure
Lesson 3: LINE-AND-STAFF AUTHORITY
Lesson 3: LINE-AND-STAFF CONFLICT
Lesson 3: Functional Structure
Lesson 3: The Advantages and Disadvantages of Functional Structures
Lesson 3: Case Study: Starbucks’ Functional Structure
Lesson 3: Evaluating the suitability of structures
Lesson 3: Formal organisation
Lesson 3: The Advantages and Disadvantages of Formal Organisations:
Lesson 3: Case Study: J.P. Morgan Chase’s Formal Organisation
Lesson 3: Informal Organisations
Lesson 3: The Advantages and Disadvantages of Informal Organisations
Lesson 3: Difference Between Formal and Informal Organisation
Lesson 3: Quiz
Lesson 4: Orgnisational Culture – Index
Lesson 4:Definition of organisational culture
Lesson 4:Harrison’s Cultural Typology
Lesson 4:Handy Model of Organisational Culture
Lesson 4:Role culture
Lesson 4:The Advantages and Disadvantages of Role Culture
Lesson 4:Example of Role Culture
Lesson 4:Power culture
Lesson 4:The Advantages and Disadvantages of Power culture
Lesson 4:Example of Power culture
Lesson 4:Person culture
Lesson 4:The Advantages and Disadvantages of Person culture
Lesson 4:Example of Person culture
Lesson 4:Task culture
Lesson 4:The Advantages and Disadvantages of Task culture
Lesson 4:Example of Task culture
Lesson 4:Likert –4 Management Leadership Styles
Lesson 4:Adhocracy culture
Lesson 4:Case Study on Adhocracy Model – Buurtzorg
Lesson 4:How Buurtzorg Works – Video Animation – Video
00:00Lesson 4:How do Employees learn Culture?
Lesson 4:Building a Strong Organisational Culture
Lesson 4:How does culture impact orgnisational effectiveness?
Lesson 4:Conclusion
Lesson 4: Quiz
Lesson 5: The Learning organisation – Index
Lesson 5: Learning organisation
Lesson 5: Importance of learning organisation
Lesson 5: Peter Senge’s Five Disciplines
Lesson 5: Creating a Learning Culture
Lesson 5: Promote psychological safety at work
Lesson 5: Building Learning Systems and Processes.
Lesson 5: Overcoming Barriers to Learning.
Lesson 5: Case Studies and Examples of Successful Learning Organisations
Lesson 5: Change Agent
Lesson 5: Internal vs. External Change Agents
Lesson 5: Types of Change Agents
Lesson 5: Roles of Change Agents in an Organization
Lesson 5: Agents of Change Examples
Lesson 5: Characteristics of Successful Change Agents
Lesson 5: Techniques Used By Change Agents
Lesson 5: MoSCoW Technique
Lesson 5: Conclusion
Lesson 5: Quiz
Final Exam
Unit 3:Business Internal Opportunities
Identify internal opportunities for growth and learn how creativity and collaboration drive organizational success. This module emphasizes the use of performance metrics, the importance of team collaboration, and effective change management.
Unit Intro.
Unit Objectives
Lesson 1: Innovation and creativity – Index
Lesson 1: Definition of Innovation
Lesson 1: Definition of Creativity
Lesson 1: Importance of innovation and creativity in various aspects of life
Lesson 1: Characteristics of innovation
Lesson 1: There are three broad forms of creativity
Lesson 1: Factors that Influence creativity
Lesson 1: Techniques to stimulate creativity
Lesson 1: Role of creativity in innovation
Lesson 1: Problem solving
Lesson 1: problem-solving ways
Lesson 1: Creative ideas
Lesson 1: Strategies for fostering innovation and creativity
Lesson 1: Innovation V.S Creativity – Video
00:00Lesson 1: Peloton
Lesson 1: Beyond Meat
Lesson 1: Case study – Airbnb’s COVID-19 Adaptation
Lesson 1: Quiz
Lesson 2: Organization Culture – Index
Lesson 2: Define Orgnisational culture
Lesson 2: Employee Engagement and Satisfaction
Lesson 2: Overview of the elements of organisational culture
Lesson 2: Exploring interdisciplinary collaboration within organisation
Lesson 2: Benefits of integrating different disciplines
Lesson 2: Case study
Lesson 2: Attitude Towards Risk
Lesson 2: Transformational power
Lesson 2: Differentiating between risk-taking and recklessness.
Lesson 2: Recognising the benefits and drawbacks of risk.
Lesson 2: Drawbacks of Risk
Lesson 2: Exploring the link between rewards and organisational culture
Lesson 2: Different Types of rewards systems
Lesson 2: Designing reward systems
Lesson 2: Case studies and examples
Lesson 2: Quiz
Lesson 3: Organizational learning – Index
Lesson 3: Definition of orgnisational learning
Lesson 3: The importance of organisational learning
Lesson 3: The role of learning in achieving organisational goals
Lesson 3: Characteristics of a learning culture
Lesson 3: The process of organisational learning
Lesson 3: Importance of knowledge capture and documentation
Lesson 3: Techniques for capturing explicit knowledge
Lesson 3: Tools and methods for documenting knowledge
Lesson 3: Creating knowledge repositories and databases
Lesson 3: Technical Knowledge versus Experiential Knowledge
Lesson 3: Technical Knowledge
Lesson 3: Experiential Knowledge
Lesson 3: Case studies
Lesson 3: Quiz
Lesson 4: Measuring Performance: Metrics, KPI, business scorecard
Lesson 4: KPI – Video
Lesson 4: What is KPI
Lesson 4: What’s the Difference: KPI vs Metrics
Lesson 4: Define Your Target
Lesson 4: Outline the Data Source
Lesson 4: Define an Owner and Tracking Frequency
Lesson 4: A Checklist to Know You Got Your KPIs Right
Lesson 4: What Is a Balanced Scorecard?
Lesson 4: Performance evaluation process four legs
Lesson 4: Who uses a balanced scorecard?
Lesson 4: Advantages of balanced scorecard measures
Lesson 4: Some questions about BSC
Lesson 4: Case studies
Lesson 4: Balance Score – Video
Lesson 4: Quiz
Lesson 5: Working in teams – Index
Lesson 5: Team Work – Video
Lesson 5: What is a team?
Lesson 5: Work group
Lesson 5: How do teams develop?
Lesson 5: How to build team culture
Lesson 5: Effective Team Decision-Making Process
Lesson 5: Team decision making/problem solving model
Lesson 5: Human Elements
Lesson 5: Teams for motivation
Lesson 5: Case study-SpaceX
Lesson 5: Case study-Pixar’s
Lesson 5: Quiz
Lesson 6: Change Management – Index
Lesson 6: Change Management
Lesson 6: HR involved in major organisational changes
Lesson 6: The Roles of Management and HR
Lesson 6: Questions managers address with employees
Lesson 6: HR’S ROLE
Lesson 6: Change Management Process – Video
Lesson 6: The HR department functions
Lesson 6: HR playes a strategic role in change management
Lesson 6: Overcoming Obstacles in Implementing Change-EMPLOYEE RESISTANCE
Lesson 6: Overcoming Obstacles in Implementing Change-COMMUNICATION BREAKDOWN
Lesson 6: four change communication methodologies
Lesson 6: OTHER OBSTACLES
Lesson 6: Unsuccessful change initiatives
Lesson 6: Successful change management
Lesson 6: Managing Varied Types of Major Organizational Change
Lesson 6: MERGERS AND ACQUISITIONS
Lesson 6: HR professionals challenges
Lesson 6: Tasks HR professionals will need
Lesson 6: CLOSING A BUSINESS OPERATION
Lesson 6: OUTSOURCING
Final Exam
Unit outro.
Unit 4: Motivational Theories and Employee Engagement
Explore classic and contemporary theories that reveal what drives human behavior in the workplace. You will study early efficiency theories, motivation frameworks, and cognitive approaches to enhancing employee satisfaction and productivity.
Unit Intro
Unit Objectives
Lesson 1: What is a vision, Mission, Values & Goals? – Index
Lesson 1: What is a vision, mission, values & goals?
Lesson 1: A brief overview of Frederick Taylor and Elton Mayo
Lesson 1: Principles and Concepts of Taylorism
Lesson 1: Critiques and Limitations
Lesson 1: Real-world examples and applications
Lesson 1: Mayo’s principles and concepts
Lesson 1: Critiques and limitations
Lesson 1: Real-world examples and applications
Lesson 1: Similarities between Taylorism and Mayo’s theories
Lesson 1: Quiz
Lesson 2: Maslow, Herzberg theory of motivation – Index
Lesson 2: Motivation Theories
Lesson 2: Types of Motivation
Lesson 2: The Importance of Motivation in Organisational Settings
Lesson 2: Why do you need to understand motivation?
Lesson 2: The Hierarchy of Needs Theory
Lesson 2: Motivation – Video
Lesson 2: Need theory and the workplace
Lesson 2: Case Study: Applying Maslow’s Hierarchy of Needs
Lesson 2: Two-Factor Theory
Lesson 2: Using Herzberg’s methodology
Lesson 2: Case Study: Applying Two Factor Theory
Lesson 2: Quiz
Lesson 3: McGregor’s Theory of Motivation – Index
Lesson 3: McGregor’s Theory of Motivation
Lesson 3: Case Study: Google
Lesson 3: Case Study: Walmart
Lesson 3: Theory Y in McGregor’s Theory of Motivation
Lesson 3: Expectancy Theory
Lesson 3: Case Study: Google
Lesson 3: Case Study: Netflix
Lesson 3: Equity Theory
Lesson 3: Three types of situations in equity theory
Lesson 3: Case Study: Costco
Lesson 3: Quiz
Lesson 4: Cognitive theory – Index
Lesson 4: Cogntitve theory
Lesson 4: Cognitive processes in perception
Lesson 4: Influence on interpretation of organisational events and behaviours
Lesson 4: Selective Attention
Lesson 4: Schema Activation
Lesson 4: Confirmation Bias
Lesson 4: Attribution Theory in Organisational Behaviour
Lesson 4: Internal and External Attributions
Lesson 4: Fundamental Attribution Error
Lesson 4: Self-Serving Bias
Lesson 4: Decision-Making Processes in Organisations
Lesson 4: Organisational Learning and Knowledge Management
Lesson 4: Cognitive Appraisals and Emotional Responses
Final Exam
Unit Outro
00:00
Organisational Behaviour Exam.
Academic Assistant
05:29Exam
Organisational Behaviour Assignment
Assignment
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